At Dinamic Oil we strive to offer the best Product and Quality Service to our Customers. Nevertheless, Non-Conformities and Product Repairs could occur and we apologize for the inconvenience. To resolve these issues we have structured our Quality Control and Service Departments with user friendly procedures designed to process all Non-Conformities and Repairs quickly and efficiently. To facilitate our work, we ask that you provide us with essential information to identify the product (Serial Number and Code), and a brief explanation of the issue and how it occurred.
In the links to the right we have provided a series of documents that may assist you immediately. Or, if it is required, the product can be returned for a warranty evaluation or repair.
After you submit your claim we may request some additional information or contact you directly.
Yours Sincerely, Dinamic Oil.